REFLECTIONS & ARTICLES 2020
November 2020 - Newsletter exploring the language of business travel.
All about travel Part 2 updated
November 2020 - Newsletter exploring the language of business travel.
All about travel - Part 1 updated
November 2020 - Newsletter exploring American English and comparing the differences between UK and American English.
October 2020 - Article exploring how to powerfully and professionally apologise in English.
How to apologise for a mistake when English is not your first language
October 2020 - Newsletter exploring language and techniques in making small talk.
October 2020 - Article highlighting how to utilise the future form when communicating in English.
How to use the future form in everyday business communication
September 2020 - Article reviewing how to describe changes with precision and nuance.
Describing change when English is not your first language
September 2020 - Article highlighting some of my favourite idiomatic expressions in English.
10 Common Idiomatic Expressions in English
September 2020 - Article giving useful language and advice in responding to a difficult/stroppy message.
August 2020 - Article exploring the language and techniques used when negotiating.
Our top negotiating tips when English is not your first language
August 2020 - Article describing how to adopt a measured but assertive style when responding to a demanding message.
Meeting in the middle in your email writing
August 2020 - Article exploring the language used to describe every day products.
July 2020 - Newsletter exploring the rich world of idioms.
July 2020 - Article highlighting tips and techniques in staying agile in discussions with clients.
Dancing in the moment with clients
July 2020 - Article summarizing some key principles when contributing to virtual meetings.
10 Principles to help you contribute effectively to virtual meetings
June 2020 - Article exploring language and techniques when reporting your progress.
Reporting on progress in English - Principles 11 to 15
June 2020 - Article exploring language and techniques when reporting your progress.
Reporting on progress in English - Principles 7 to 10
June 2020 - Article exploring language and techniques when reporting your progress.
May 2020 - Newsletter summarising my advice in contributing effectively to virtual meetings.
Communicating in virtual meetings
May 2020 - Article highlighting how to start and end an email.
How to start and end an email Part 2
May 2020 - Article highlighting how to start and end an email.
April 2020 - Newsletter giving you useful expressions and phrasal verbs when reporting your progress.
April 2020 - Article exploring how to give reassurance in difficult times.
The Language of Reassurance Part 2
April 2020 - Article exploring how to give reassurance in difficult times.
April 2020 - Article exploring the language of crisis management.
March 2020 - Newsletter exploring the language of marketing.
The Language of Marketing Part 2
March 2020 - Newsletter exploring the language of marketing.
February 2020 - Newsletter exploring the world of phrasal verbs in Business English.
January 2020 - Newsletter exploring expressions and idioms taken from the sporting world.